Refund policy
Returns & Refunds Policy — NazKar Luxe
Final Sale — No Returns Accepted On:
- All jewelry
- All beauty products (nail products, lipsticks, and cosmetics)
- Bikinis, swimwear, and underwear (hygiene reasons)
Eligible Items — Clothing Only
Returns are accepted on eligible clothing items under the following strict conditions:
- 7-day return window — item must be delivered back to us within 7 days of receipt
- Item must be unworn, unwashed, and unaltered
- Tags must be attached and intact
- Item must be free of perfume, fragrance, or any scent
- Item must be in its original packaging
Accepted Return Reasons:
- Damaged or defective items only — item must be visibly torn, defective, or incorrectly sent
- Photo evidence is required — clear photos of the damage must be submitted at the time of the return request
- Change of mind is not accepted
- Style, colour preference, or personal taste changes are not accepted
Sizing Issues:
We do not accept returns for sizing. However, as a courtesy, sizing concerns may be eligible for store credit at our discretion. Store credit can be applied toward any future NazKar Luxe purchase.
How to Request a Return:
Contact us at nazkarluxe@gmail.com within 7 days of receiving your order with your order number and photo proof. We reserve the right to decline any return that does not meet the above conditions.
Questions?
Contact us at nazkarluxe@gmail.com — we typically respond within 24–48 hours.